FAQ
When you use the services of an insurance broker such as Caceres y Asociados, you will receive personalized advice on your coverage and save time and money in the process of obtaining quotes from different local and international insurance companies. In addition, you will have expert assistance and the support of your broker in the event of a claim with the insurance companies.
No. The advice and representation of an insurance broker is completely free of charge for the client. To access our services, simply contact us.
The documents required will depend on the type of insurance you need, and also whether the beneficiary is a natural or legal person.
Our team will be able to tell you which documents are required for each
type of insurance. Initially, you will need to complete a
“Know Your Customer or KYC” form and provide the details of the final beneficiary.
Our brokers have the necessary experience and market information
that allows them to assess whether the premium is adequate for the coverage
offered.
The cost of a policy will always depend on several factors, according to
the level of risk and insured value.
If you have been involved in any type of accident, the first thing you should do is call 911. Be sure to collect data and information from the parties involved and, if possible, photographs or videos of the accident. It is important not to make any statements of liability until you contact your insurance broker, who will instruct you on the steps to follow.
This is the amount or percentage that the customer must pay in the event of an accident or when making
a claim to their insurer.
When an event covered by the policy occurs (such as an accident or
damage), the insured must first cover the value of the deductible. Any
subsequent costs will be covered by the insurer up to the limit and
conditions established in the policy.
You can contact your insurance broker directly, and they will handle the
claim on your behalf. Requirements may vary depending on the type of
service you request, but there are some common requirements, such as
application forms and original payment invoices.
For medical reimbursement claims, you must have the
medical report or prescription.
Yes, this time frame can generally vary depending on the insurer,
so it is advisable not to exceed 30 calendar days from the
date on which the service was provided.
The processing time for a claim may vary depending on the type of insurance, the complexity of the case, and the documentation submitted.
Some insurers offer interest-free financing or special agreements through banks or credit cards. The broker can help you arrange a payment plan that fits your budget without compromising coverage.
